Tidbits

Nuggets of Knowledge

The 80/20 Rule is also known as the Pareto Principle and asserts that a minority of causes, inputs, or effort usually leads to a majority of the results, outputs, or rewards.  In other words:

• 20% of products usually account for about 80% of dollar sales value
• 20% of your customers usually account for about 80% of your sales
• 20% of your customers usually account for about 80% of your profit
• 20% of criminals account for about 80% of the crime
• 20% of motorists cause 80% of the accidents
• 20% of your carpets are likely to get 80% of the wear
• 20% of your clothing will get worn 80% of the time
• 20% of our time produces 80% of the results

So using this rule, how can you achieve more with less?

By asking yourself some hard questions you can become much more efficient.

Which of your activities produce 80% of your results?

Which of your customers account for 80% of your profit?

Which of your products account for 80% of your sales?

Which of your clothes are you wearing 80% of the time?

This Nugget is taken from Susan's Aim-Fire-Grow Program and soon to be released book by the same title.  The Aim-Fire-Grow Program is available in a variety of formats ranging from a keynote address to an all day program.  Individual Coaching opportunities are also available.  Please call Susan for more information.

Consumer Expenditure Info

• Consumer expenditures on dental care are expected to hit $93 billion in the US by 2008 according to the US Health Care Financing Administration. This represents a 73 percent increase between 1998 and 2008
• The US Bureau of Labor Statistics, 2002 reports $129,030 as the annual salary for a US dentist. In 2002, the BBC reported $67,500 as the average salary for a British dentist.
• The academy of General Dentistry reports that over 60 percent of American baby boomers (ages 45 to 64) are typically unaware of the links between oral health and other diseases such as diabetes, osteoporosis and heart disease. This represents a great opportunity for dentists to become a part of these patient's health care team.
  
  Smart Practice offers two brochures that can be personalized for dental offices: Bacterial Endocarditic (BR0034) and Gum Disease & your Health (BR0035). To educate patients on the connection between oral and general health, call customer service at 1-800-522-0800. Email: amstutz@smarthealth.com
• People in the US charged $1.3 trillion on credit cards in 2001 while using debit cards to make an additional $423 billion in purchases. The VISA credit card is now accepted by 87 percent of US dentists.
• Fast Fact: 48 percent of job seekers consider the availability of dental insurance very important when looking at prospective employers, according to a survey conducted for Delta Dental Plans in California and Pennsylvania

Why do I want to separate and recycle my amalgam?

Amalgam is about 50% mercury, and mercury is ranked third in the US Government list of hazardous substances. Mercury comes after arsenic and lead, but ahead of all the organic toxins such as PCBs and pesticides. The World Health Organization (WHO) has identified mercury as the number one environmental poison.

Symptoms of mercury toxicity cover a wide range, including respiratory, immunological, neurological, reproductive, developmental, genotoxic, and carcinogenic. Some individuals also exhibit a hypersensitivity to mercury.

Mercury from many sources is appearing in our air, water, food, and sewer sludge.

Sewer sludge is usually sold as fertilizer to agriculture and tree farms. Sludge with a high content of mercury cannot be sold or even given away; it is a toxic waste, which must be properly disposed. The best characterization of mercury entering the sewer system was done by the city of Palo Alto, California in the US. Their results are as follows:

• 47% Dental Offices
• 36% Human Waste (Amalgam)
• 7% Permitted Industry and schools
• 6% Human Waste (Food)
• 3% Storm Water
• 0.1% Residential Products
• 1.6% Other

With around 80% of the mercury entering the sewer system being from dental amalgam, all levels of government are moving towards regulation.

Air emissions of mercury are also a major area of concern. Mercury is a volatile liquid that changes to a vapor over time, or rapidly with the addition of heat. Sources as estimated by the US EPA are as follows:

• 26.7% Medical Waste incinerators (includes amalgam from traps)
• 22.7% Municipal Waste Combustors (includes amalgam from traps tossed in garbage)
• 34.7% Boilers- Utility, Commercial, & Residential, primarily from coal
• 0.9% Crematories and sludge incinerators
• 13.2% Manufacturing sources
• 1.8% Fluorescent lamps, labs, dental preparations, landfills, paint, and misc.

Regulations are removing mercury from many products. For instance, paint contained mercury as a mold inhibitor until a few years ago. The energy industry is facing EPA regulations on coal fired boilers. Air emissions from dental mercury can be greatly reduced by recycling amalgam from traps instead of throwing it in the garbage and medical waste, or flushing it.

Dental amalgam that enters garbage landfills will contaminate ground water and volatilize into the air.

Mercury levels are increasing in our food supply. Sewer sludge is used as fertilizer for our food. Mercury in the air eventually gets into water and the food chain. Living tissue accumulates mercury, and this becomes more concentrated at the top of the food chain. Fish have been found to accumulate very high levels of mercury.

Government agencies use two procedures for finding mercury in the sewer system. If local regulations require amalgam separators, then spot checks at the dental clinics are done to verify compliance. The second and less known procedure is used when a sewer treatment facility has a problem with high levels of a contaminant. They first test every sewer line flowing into the facility to see which ones have high levels. Next they go upstream on the offending line and sample at each divide until they can pinpoint the building or office creating the contamination. This has led to work stoppage and a requirement to collect and dispose of all liquid waste at some private dental offices and one US Government dental facility.

Most municipalities or sewer districts in North America already have regulations which place upper limits on the parts per million of various elements that can be in the waste stream entering the sewer. Keep in mind that agencies will measure total mercury, both particulate and dissolved compounds.

The bottom line for dentists is avoidance of liabilities and anticipating or meeting regulations. Canada just passed a national program for dental mercury, and the US EPA is developing a program. Mercury accumulating in vacuum and sewer lines may be a hazardous waste site liability when you move the office or demolish the building. Recycling amalgam from traps and unused portions will improve our world and eliminate a liability. Install a Rasch 890 ISO 11143 certified amalgam separator to remove fine amalgam particles and dissolved mercury from your waste system.